Searching in My Oracle Support
Some tips when searching in My Oracle Support to help you find relevant documents.
Platform Codes
Use the platform codes to narrow down your search. For example, E-RD will search for Report Distribution documents related to PeopleSoft Enterprise.
Here is a list some common codes to use when searching
E-PIA: PIA related issueE-ES: ElasticsearchE-PTSF: PeopleSoft Search Framework (ES, SES and the PeopleSoft side)E-SSL: SSL and PeopleSoft
If you look at the beginning of a document title, you can pick up on common platform codes and use those in the future to help narrow your search.
Helpful MOS Bookmarks
MOS allows you to bookmark a document by clicking the faint yellow star on the top left of any page next to the title. Once you have added it to your bookmark list, you can organize your list into folders by selecting the yellow star in the top right next to the search bar and selecting Manage Favorites…
Adventures in MOS
TODO: Include list of Adventures in MOS docs mentioned on the podcast
Database
- Announcement: Release Schedule of Current Database Releases [ID: 742060.1] 29/04/2016
- Bulletin: Data Guard Support for Heterogeneous Primary and Physical Standbys in Same Data Guard Configuration [ID: 413484.1] 12/07/2016
- Announcement: Oracle Database Advisor Webcast Schedule and Archive recordings [ID: 1456176.1] 12/07/2016
- Document: Oracle Premier Support - Oracle Database Support News Archive \ID: 1284265.1] 12/07/2016
- How To: Oracle Database Upgrade Path Reference List [ID: 730365.1] 30/04/2018
- Document: Information Center: Oracle Database 12c Release 1 [ID: 1595421.2] 04/05/2018
Enterprise Manager
- Bulletin: How to Configure the Enterprise Management Agent Host Credentials for PAM and LDAP [ID: 422073.1] 29/04/2016
- Database patch plan validation fails when normal and privileged creds are same [Oracle] [ID: 19130520] 29/04/2016
- Bulletin: Prerequisite script for Exadata Discovery in Oracle Enterprise Manager Cloud Control 12c and 13c [ID: 1473912.1] 24/08/2016
- Reference: Release Schedule for Enterprise Manager Cloud Control 12c Plug-ins [ID: 1486995.1] 29/04/2016
- Document: Information Center: Enterprise Manager Base Platform Release Cloud Control 12c [ID: 1379818.2] 12/07/2016
- How To: How to integrate the JIRA ticketing tool with Enterprise Manager Cloud Control 12c [ID: 1537815.1] 19/05/2017
EVERYTHING
- Document: Privacy and Security Feature Guidance for all Oracle Products (On Premise) [ID: 113.2] 27/06/2019
- System Doc: Oracle Premier Support - Product Support Blog and Newsletter Index [ID: 222.1] 29/04/2016
- Document: Catalog: Oracle Information Centers: All Products - Database - Exadata - EBS - JDE - Fusion - Middleware - GBUs - Siebel - Sun Systems - Peoplesoft - Enterprise Manager [ID: 1987485.2] 29/04/2016
- Document: Oracle Support Lifecycle Advisors [ID: 250.2] 16/01/2018
- Announcement: Advisor Webcasts: Current Schedule and Archived Recordings [ID: 740966.1] 12/01/2018
Exadata
- Document: Information Center: Oracle Exadata Database Machine [ID: 1306791.2] 29/04/2016
- Reference: Oracle Exadata Database Machine exachk or HealthCheck [ID: 1070954.1] 24/08/2016
- Reference: Exadata Critical Issues [ID: 1270094.1] 12/07/2016
- Announcement: Oracle Engineered Systems Advisor Webcast Schedule and Archive recordings [ID: 1456202.1] 12/07/2016
- Reference: Exadata Database Machine and Exadata Storage Server Supported Versions [ID: 888828.1] 12/07/2016
Java
- Reference: All Java SE Downloads on MOS [ID: 1439822.1] 17/01/2019
- White Paper: How to Install and Maintain the Java SE Installed or Used with FMW 11g/12c Products [ID: 1492980.1] 17/01/2019
Patching
- FAQ: E-WL: Frequently Asked Questions about Upgrading WebLogic 12c for PeopleTools 8.56 to a Newer Patch Set Update (PSU), Release, and/or a Newer Java Patch Level [ID: 2281647.1] 04/09/2018
- Bulletin: RAC Rolling Install Process for the “Oracle JavaVM Component Database PSU/RU” (OJVM PSU/RU) Patches [ID: 2217053.1] 04/05/2018
- Announcement: Patch Set Update (PSU) Release Listing for Oracle WebLogic Server (WLS) [ID: 1470197.1]
- Announcement: Error Correction Support Dates for Oracle WebLogic Server [ID: 950131.1] 12/01/2018
- Reference: PeopleSoft Enterprise PeopleTools Certification Table of Contents [ID: 759851.1] 18/01/2018
- Reference: Critical Patch Update (CPU) Program January 2018 Patch Availability Document (PAD) [ID: 2325393.1] 17/01/2018
Peoplesoft
- How To: pscbo_stats - Improving Statistics in Oracle RDBMS for PeopleSoft Enterprise [ID: 1322888.1] 19/01/2017
- Document: PeopleSoft Update Manager (PUM) Home Page [ID: 1641843.2]
- System Doc: PeopleSoft PeopleTools Maintenance Schedule [ID: 876292.1] 29/04/2016
- Reference: Tech Update - Main Page [ID: 764222.1] 29/04/2016
- Reference: Required Interim Patches for the Oracle Database with PeopleSoft [ID: 1100831.1] 29/04/2016
- Reference: Oracle’’'’s PeopleSoft PeopleTools 8.56 New Features Overview [ID: 2267247.1] 07/11/2017
- How To: E-IB: Example for PeopleSoft REST provider service (GET/POST methods) [ID: 1533318.1] 14/02/2019
- Document: PeopleSoft PeopleTools Patches Home Page [ID: 2062712.2] 17/12/2018
- Document: Oracle’’'’s PeopleSoft PeopleTools 8.57 Home Page [ID: 2433119.2] 17/01/2019
- How To: E-PORTAL: How To Force All Browsers To Update Cache? [ID: 1509442.1] 12/11/2018
- Document: Oracle’’'’s PeopleSoft PeopleTools 8.56 Home Page [ID: 2259140.2] 14/02/2019
- How To: E-ORA Advice for the PeopleSoft Oracle DBA [ID: 1445965.1] 12/06/2018
- How To: E-ORA How to Configure PeopleSoft for Maximum Availability [ID: 1446793.1] 02/08/2018
- How To: E-INST PT8.4x, PT 8.5x: How to Copy/Clone/Migrate/Refresh a PeopleSoft Environment [ID: 643499.1] 04/04/2018
- Document: Lifetime Support Summary for PeopleSoft Releases [ID: 2238983.2] 19/03/2018
Platinum support
- Reference: Welcome to Oracle Platinum Services [ID: 1605750.1] 24/08/2016
- Announcement: Platinum Welcome Community Call and OASP Call Schedule [ID: 1960456.1] 24/08/2016
- Reference: How To Request Management Attention to a Service Request (SR) with Oracle Support Services [ID: 199389.1] 21/11/2016
- Reference: Oracle Platinum Services – Quick Reference Guide [ID: 1993848.1] 21/11/2016
- System Doc: Working Effectively With Oracle Support - Best Practices [ID: 166650.1] 16/05/2017
- How To: How to Schedule Exadata Patching Request using Oracle Advanced Support Gateway (OASG) Portal for Platinum Customers. [ID: 2190010.1] 26/07/2018